AME, A. M.; TEGAMBWAGE, A. M. An Assessment of the Reliability and Validity of the SERVQUAL Scale in the Higher Education Context of Tanzania. PAN-AFRICAN JOURNAL OF BUSINESS MANAGEMENT, [S. l.], v. 1, n. 1, 2018. DOI: 10.61538/pajbm.v1i1.313. Disponível em: https://journals.out.ac.tz/index.php/pajbm/article/view/313. Acesso em: 11 jul. 2025.