Moderating Role of Age in the Relationship between Job Satisfaction and Organizational Commitment among Employees of a Special Mission Organization in Rwanda

Abstract

The study assessed the role of age in the relationship between employees’ job satisfaction and organizational commitment among employees of a special mission organization in Rwanda. A cross-sectional survey design (N = 119) was used. The Hayes’ process macro v.3.5 (Model 1) was chosen over the ordinary least square techniques to run the moderation analysis. Job satisfaction was found to have a significant and positive effect on continuance and normative commitment, but a had significant negative effect on affective commitment. Age significantly positively affected overall organizational commitment, continuance and normative commitment. Age further significantly moderated the relationship between job satisfaction and overall organizational commitment, continuance and normative commitment but not affective commitment. The relationships were significant and positive for the younger employees but positive and insignificant for the older employees.  The results implied that for the organization to enhance employees’ commitment overall, the management should adopt measures that enhance job satisfaction among younger employees.