Exploring the Role of Work Engagement in Enhancing Service Quality Through Succession Planning in Tanzania’s Rural Health Facilities

Authors

  • Protasia Prosper
  • Chacha Matoka
  • Charles Cleophace Ngirwa

DOI:

https://doi.org/10.61538/pajbm.v9i2.1891

Keywords:

Succession planning, work engagement, Quality Service Delivery, Healthcare.

Author Biographies

Protasia Prosper

Department of Marketing, Entrepreneurship and Management, The Open University of Tanzania

Chacha Matoka

Department of Marketing, Entrepreneurship and Management, The Open University of Tanzania

Charles Cleophace Ngirwa

Department of Human Resource Management, Institute of Social Work Tanzania

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Published

2025-12-19

How to Cite

Prosper, P. ., Matoka, C. ., & Ngirwa, C. C. . (2025). Exploring the Role of Work Engagement in Enhancing Service Quality Through Succession Planning in Tanzania’s Rural Health Facilities. PAN-AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 9(2), 60–77. https://doi.org/10.61538/pajbm.v9i2.1891

Issue

Vol. 9 No. 2 (2025): The Pan-African Journal of Business Management

Section

Articles

License

Copyright (c) 2025 The Open University of Tanzania

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.