Utilization of ICT for Quality Assurance in Secondary

Abstract

The study reported in this paper investigated the perceived potential for utilization of Information and Communication Technology (ICT) for quality assurance practices in secondary schools in Dar es Salaam. The study used survey research design and a total of 56 quality assurers (i.e., 53 school quality assurers and 03 chief school quality assurers) drawn from Dar es Salaam, Ilala, Kinondon and Temeke participated in the study. Structured questionnaires and interview guides were used to collect quantitative and qualitative data which were then analyzed using Statistical Package for Social Sciences (SPSS) and Data Reduction Technique respectively. Findings have revealed that there is a potential for utilization of ICT for quality assurance practices in secondary schools. Findings have shown that between 57.1% to 98.2% of quality assurers have access to computer (83.9% and mobile phones (98.2%). Also, over 50% of the school quality assurers are already utilizing ICT for report writing (66.1%), storage of information (58.9%), to access stored information (53.6%) and to surf educational resources (50%). However, about 40% of the quality assurers lack ICT knowledge of basic computer applications. Appropriate recommendations are suggested based on the findings and discussion.