A CBT-Based Intervention Model for Computer Anxiety Management among first-year students at the National Open University of Nigeria in South-West Nigeria

Abstract

The study investigated the effectiveness of Cognitive Behaviour Therapy (CBT) in treating computer phobia among distance learning first-year students in south-western Nigeria. The moderating effects of age and gender were examined. Technology Acceptance Model was taken as the framework for the study, with the pre-test-post-test control group quasi-experimental design, where 55 computer anxious students first-year students who met the screening criteria were randomly allocated into the CBT and the Control groups. For screening, the Computer Anxiety Scale Revised (=0.89) with a norm of 60.0 was used, while Computer Anxiety Rating Scale (=0.86) was utilised to measure the criterion variable. Treatment lasted eight weeks using the CBT training guides. Data analysis was conducted using covariance and post-hoc multiple classification analysis at a significance level of 0.05. Participants mean age was =32.70, with 65.5% females. It was found that the treatment group was significantly affected by the management of computer anxiety among NOUN freshmen (F(1,46) = 42.492, p0.05, =0.480). Participants in the CBT had the least adjusted mean (=27.260), and the control group had a higher adjusted mean score (= 39.733). Participants in the treatment groups and the control group are significantly affected by age when it comes to computer anxiety (F(2,123)=4.548, p0.05, 0.090). There is a significant effect of age in the management of computer anxiety among the participants; gender did not significantly impact computer anxiety. It is recommended that educational and counselling psychologists should employ this therapy to reduce computer anxiety. Service providers should consider age in computer appreciation training for distance learners.